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From: Terry Baker <This email address is being protected from spambots. You need JavaScript enabled to view it.>
To: This email address is being protected from spambots. You need JavaScript enabled to view it.
Reply-To: This email address is being protected from spambots. You need JavaScript enabled to view it.
Subject: [The NetLetter] Re: NetLetter nr 719spcl Sep 5/02 - The NetLetter
Date: Thu, 05 Sep 2002 00:17:53 -0700
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>
>
> =================================================================
>                                                |
>                                              |\^/|
>              T H E                    _| TCA |_
>                                         _|\| AIR |/|_
>        N E T L E T T E R   >  CANADA   <
>                                           >_./|\._<
>                                                 |
>                    ( For retirees of the new Air Canada family)
>    
>      Number 719spcl Sept 5th,  2002. We first published in October 1995.
>                                                   Circulation: 2500+
>
>
>               Chief Pilot - Vesta Stevenson   -      Co-pilot  - Terry Baker
>
>
>              To get in touch with either editor/pilot our  email address is
>                                  This email address is being protected from spambots. You need JavaScript enabled to view it.
>
>
> ================================================================
>
>   . Must know.
>  In NetLetter nr 690 May 18th 2002, we reported on the changes contemplated
> by the Industry Travel & Recognition, together with the proposed zonal
> charges.
>
>  Today we received this official release, which, no doubt, will be the
> subject of the next Pionair District luncheons, so make sure you attend to
> ask your questions and concerns -
>
>
> STREAMLINING EMPLOYEE/RETIREE TRAVEL
> (Questions should be sent email to This email address is being protected from spambots. You need JavaScript enabled to view it.)
>
> INTRODUCTION
> You will soon have access to a new, streamlined
> employee travel product that will be launched in the
> early part of 2003. This product ­ a result of a Securing our
> Future project, will allow you to plan, price and register for
> personal or business travel through your new employee
> travel site. A new approach to pricing and the introduction
> of paperless travel on most routes will reduce overall
> administrative costs and improve the billing cycle. Many of
> these changes and improvements are the result of the input
> from focus group sessions held with both active and retired
> employees.
> Implementation of a new travel profile will enable you to
> update important information regarding family and Parent/
> Partner travel and provide a complete history of service
> charges via a secure access on the web. Trip planning and
> ticket purchase on other airlines using ZED fares will also be
> available on-line. We plan to introduce changes to the current
> partner program and to simplify travel priorities among the
> wholly owned airline subsidiaries, e.g. Jazz and ZIP.
> More than 60,000 employees, retirees, and widows/
> widowers are pass eligible ­ as well as approximately 200,000
> other stakeholders (spouses, dependents and parents). We
> know that no program can ever meet everyone's
> expectations; however, we do know that Air Canada has one
> of the most comprehensive travel programs of any airline.
>
> SECTOR PRICING ­ A new approach to Service Charges
> In order to improve the billing cycle and provide you with greater
> flexibility, we'll be introducing a "pay for what you fly" pricing
> model in 2003 ­ replacing the current zone concept (see below).
> We have identified nine pricing levels of service charges, based on
> mileage. The eligible pass holder will pay for each flight they board
> ­ the longer the flight, the higher the charge.
>
> New Employee Sector Service Charge (CAD)*
> *excluding taxes and airport improvement fees
> Note: International employee service charges will be shown in their home base
>          currency.
>
>     Mileage   Sector    Employee/Retiree, Spouse
>                                  Eligible Children, Widow/Widower   
> Parent/Partner
>       1 -  200    0                   
> 5.50                                         16.50
>   201 -  450     1                  
> 8.00                                          24.00
>   451 -  750     2                
> 11.00                                          33.00
>   751 - 1600    3                
> 13.50                                          40.50
>  1601 - 3200   4                
> 16.00                                          48.00
>  3201 - 4080   5                
> 18.00                                          54.00
>  4081 - 5000   6                
> 20.50                                          61.50
>  5001 - 6100   7                
> 23.00                                          69.00
>  6101 - 9000   8                
> 25.50                                          76.50
>
> Parent/Partner Service Charge = 3 x Employee "Y" Charge
>
> Changing from zone fares to sector pricing
>
> What does sector pricing mean?
> Sector pricing means each flight segment travelled is assessed a service
> charge,   e.g. if you travel one way, you'll pay only for the flight sector
> used, not for a round trip as you would today;
> The new sector pricing will be based on the industry ZED fare structure,
> which is calculated by a range of mileage;
> Sector based pricing will allow us to send an automated message to the new
> Employee Travel system immediately after flight departure for billing
> purposes (see The New Billing Process);
> The new web site will store the service charge for each flight segment and
> will total your trip charges once your trip is completed (see The New Billing
> Process for trip definition);
> Some trips will be more expensive than today ­ however, in many cases, they
> will be less. For Air Canada, the result is intended to be "revenue neutral"
> ­ no more, or no less, than what we collect today;
> Parent/Partner charges will continue to be assessed at three (3) times the
> cost of Employee/Retiree charges, as is the case today;
>
> The advantages of pricing by sector:
>
> No complicated routing rules, e.g. side trips will not require an extra
> ticket ­ you'll be charged only for what you fly;
> A program based on sectors will facilitate the process of collecting service
> charges by greatly reducing the manual handling of coupons;
> The travel patterns of employees have shown us that, today, employees are
> taking simple, return, short-haul trips. In many instances, employee travel
> charges will be substantially lower.
>
>
> The following is a comparison of sample trips using the new sector model
> versus the existing zone concept.
>
> Routing                 Employee/Retiree, Children
>                                 Spouse and eligible
>                                  Widow/Widowers.                
> Parent/Partner
>
>                                     Current        New              
> Current       New
>
> YVR-YYC (One-way)           $25          $8                    $70        
> $24
> YUL-YYZ-YUL                    $25         $16                  
> $70          $48
> YYZ-YXU-YYZ                    $25         $11                  
> $70          $33
> YSJ-YYZ-YSJ                    $25         $22                   
> $70         $66
> YHZ-YOW-YHZ                  $25         $22                     $70       
> $66
> YYZ-YVR-YYZ                   $35         $32                    $100       
> $96
> YUL-YYZ-YVR-YYZ-YUL     $35         $48                   $100        $144
> YUL-YYZ-TPA-YYZ-YUL     $35         $43                    $100        $129
> YUL-BGI-YUL                    $35         $32                  
> $100          $96
> YUL-LHR-YUL                   $55         $36                    $160      
> $108
> YVR-HNL-YVR                  $55         $32                    $160        
> $96
> YYZ-HNL-YYZ                   $55         $41                    $160      
> $123
> YVR-HNL-SYD-HNL-YVR   $55         $78                    $160        $234
> YHZ-YYZ-YUL-YHZ            $25         $32.50                 $70       
> $97.50
> YVR-HKG-YVR                 $55          $51                   $160      
> $153
>
> Examples of mileage between cities originating in Toronto,
> Vancouver, Montreal and Halifax are available below:
>
> Departure:
> TORONTO (Pearson) (YYZ)
> To:
> Albany NY (ALB) . . . . . . . . .  .. . . . . 300 mi.
> Allentown PA (ABE) . . . . . . . . . . . . . 299 mi.
> Antigua (ANU) . . . . . . . . . . . . . . . .2,111 mi.
> Atlanta GA (ATL) . . . . . . . . . . . . . . . 740 mi.
> Baltimore MD (BWI) . . . . . . . . . . . .  347 mi.
> Bermuda (BDA) . . . . . . . . . . . . . . .1,126 mi.
> Calgary AB (YYC) . . . . . . . . . . . . . 1,672 mi.
> Cancun, Mexico (CUN) . . . . . . . . . .1,620 mi.
> Charleston SC (CHS) . . . . . . . . . . . . 745 mi.
> Charlotte NC (CLT) . . . . . . . . . . . . . . 589 mi.
> Cleveland OH (CLE) . . . . . . . . . . . . . 193 mi.
> Columbus OH (CMH) . . . . . . . . . . . .  304 mi.
> Dallas/Ft Worth TX (DFW) . . . . . . . .1,199 mi.
> Dayton OH (DAY) . . . . . . . . . . . . . . . 352 mi.
> Denver CO (DEN) . . . . . . . . . . . . . . 1,313 mi.
> Detroit MI (DTW) . . . . . . . . . . . . . . .  213 mi.
> Durham NC (RDU) . . . . . . . . . . . . . .  541 mi.
> Edmonton AB (YEG) . . . . . . . . . . . .1,672 mi.
> Fredericton NB (YFC) . . . . . . . . . . . . .659 mi.
> Frankfurt, Germany (FRA) . . . . . . . . 3,946 mi.
> Ft Lauderdale FL (FLL) . . . . . . . . . . .1,218 mi.
> Ft Myers FL (RSW) . . . . . . . . . . . . .1,191 mi.
> Grand Cayman Island (GCM) . . . . . . 1,689 mi.
> Grand Rapids MI (GRR) . . . . . . . . . . . 301 mi.
> Greensboro NC (GSO) . . . . . . . . . . .  .524 mi.
> Halifax NS (YHZ) . . . . . . . . . . . . . . . . 801 mi.
> Harrisburg PA . . . . . . . . . . . . . . . . . . 282 mi.
> Hartford CT (BDL) . . . . . . . . . . . . . . .  372 mi.
> Hong Kong, China (HKG) . . . . . . . . . 7,805 mi.
> Honolulu HI (HNL) . . . . . . . . . . . . . . 4,646 mi.
> Houston TX (IAH) . . . . . . . . . . . . . . .1,281 mi.
> Indianapolis IN (IND) . . . . . . . . . . .  . . 439 mi.
> Kansas City MO (MCI) . . . . . . . . .  . .  836 mi.
> Kingston ON (YGK) . . . . . . . . . . . . . . .155 mi.
> Kingston, Jamaica (KIN) . . . . . . . . . . 1,788 mi.
> Las Vegas NV (LAS) . . . . . . . . . . . . .1,940 mi.
> London (Heathrow), (LHR) . . . . . . . . . 3,549 mi.
> London ON (YXU) . . . . . . . . . . . . . . .  . .88 mi.
> Los Angeles CA (LAX) . . . . . . . . . . . .2,173 mi.
> Louisville KY (SDF) . . . . . . . . . . . . . . . 496 mi.
> Manchester NH (MHT) . . . . . . . . .  . . . .415 mi.
> Melbourne, Australia (MEL) . . . . . . . .10,166 mi.
> Mexico City, Mexico (MEX) . . . . . . . . .2,019 mi.
> Miami FL (MIA) . . . . . . . . . . . . . . . . . 1,237 mi.
> Milan (Malpensa), IT (MXP) . . . . . . . . . 4,112 mi.
> Milwaukee WI (MKE) . . . . . . . . . . . .  . . 418 mi.
> Minneapolis/St Paul MN (MSP) . . . .  . . . 677 mi.
> Moncton City NB (YQM) . . . . . . . . .  . . . 750 mi.
> Montego Bay, Jamaica (MBJ) . . . . . . . .1,744 mi.
> Montreal (Dorval) QC (YUL) . . . . . .  . . . . 315 mi.
> Nashville TN (BNA) . . . . . . . . . . . . . . . .  641 mi.
> Nassau, Bahamas (NAS) . . . . . . . . . . .1,294 mi.
> New Orleans LA (MSY) . . . . . . . . . .  .  1,112 mi.
> New York (La Guardia) (LGA) . . . . . . . . . 356 mi.
> Newark NJ (EWR) . . . . . . . . . . . . . . .  . .347 mi.
> North Bay ON (YYB) . . . . . . . . . . . . . . . 186 mi.
> Orlando FL (MCO) . . . . . . . . . . . . . . . .1,058 mi.
> Ottawa ON (YOW) . . . . . . . . . . . . .   . . .226 mi.
> Paris, France (CDG) . . . . . . . . . . . . . . 3,744 mi.
> Philadelphia PA (PHL) . . . . . . . . . . . .  . . 347 mi.
> Phoenix AZ (PHX) . . . . . . . . . . . . . . . . 1,874 mi.
> Pittsburgh PA (PIT) . . . . . . . . . . . . .   . . .222 mi.
> Providence RI (PVD) . . . . . . . . . . . . .  . . 438 mi.
> Puerto Vallarta, Mexico (PVR) . . . . . . . 2,168 mi.
> Québec QC (YQB) . . . . . . . . . . . .  . . . . .455 mi.
> Regina SK (YQR) . . . . . . . . . . . . .  . . . 1,261 mi.
> Richmond VA (RIC) . . . . . . . . . . . . . . . . .443 mi.
> Rochester NY (ROC) . . . . . . . . . . . . .  . . 105 mi.
> Rome, Italy (FCO) . . . . . . . . . . . . . . . . .4,407 mi.
> Saint John NB (YSJ) . . . . . . . . . . . .  . . . .686 mi.
> San Diego CA (SAN) . . . . . . . . . . . .  . . 2,155 mi.
> San Francisco CA (SFO) . . . . . . . . . . . .2,256 mi.
> San Juan, Puerto Rico (SJU) . . . . . . . . . 1,917 mi.
> Sao Paulo, Brazil (GRU) . . . . . . . . . .  . .5,096 mi.
> Sarnia ON (YZR) . . . . . . . . . . . . . . . . .. . .142 mi.
> Saskatoon SK (YXE) . . . . . . . . . . . . .  . 1,409 mi.
> Sault Ste Marie ON (YAM) . . . . . . .  . . . . .307 mi.
> Seattle/Tacoma WA (SEA) . . . . . . . . .  . 2,056 mi.
> St John's NF (YYT) . . . . . . . . . . . . . . . . 1,320 mi.
> St Louis MO (STL) . . . . . . . . . . . . . . .  . . .653 mi.
> St Lucia (UVF) . . . . . . . . . . . . . . . . . . . .2,348 mi.
> Sudbury ON (YSB) . . . . . . . . . . . . . .  . . . .211 mi.
> Syracuse NY (SYR) . . . . . . . . . . . . .  . . . . 181 mi.
> Tampa FL (TPA) . . . . . . . . . . . . . . . . . . .1,097 mi.
> Tel Aviv, Israel (TLV) . . . . . . . . . . . . .  . .  5,781 mi.
> Thunder Bay ON (YQT) . . . . . . . . . .  .  . .  . 566 mi.
> Timmins ON (YTS) . . . . . . . . . . . . . .   . . .  348 mi.
> Trinidad & Tobago (POS) . . . . . . . . . . . .  .2,537 mi.
> Vancouver BC (YVR) . . . . . . . . . . . .   . . ..2,080 mi.
> Victoria BC (YYJ) . . . . . . . . . . . . . . .. . . . 2,096 mi.
> Washington (Dulles) (IAD) . . . . . . . . . . . . . . 346 mi.
> Washington (Nat'l) (DCA) . . . . . . . .  . .  .  . . 359 mi.
> West Palm Beach FL (PBI) . . . . . . . .  .  . .1,175 mi.
> Westchester NY (HPN) . . . . . . . . . .  . .  . . . 352 mi.
> Windsor ON (YQG) . . . . . . . . . . . . .  . .  . . . 194 mi.
> Winnipeg MB (YWG) . . . . . . . . . . . .  . . . . . .935 mi.
> Zurich, Switzerland (ZRH) . . . . . . . . . . .  . . 4,037 mi.
>
> Departure:
> VANCOUVER BC (YVR)
> To:
> Beijing, China (PEK) . . . . . . . .5,282 mi.
> Boston MA (BOS) . . . . . . . . . .2,509 mi.
> Calgary AB (YYC) . . . . . . . . . . . 426 mi.
> Campbell River BC (YBL) . . . . . . 107 mi.
> Cancun, Mexico (CUN) . . . . . . 2,783 mi.
> Castlegar BC (YCG) . . . . . . . . . .250 mi.
> Chicago O'Hare IL (ORD) . . . . . . 761 mi.
> Comox BC (YQQ) . . . . . . . . . . . . 84 mi.
> Cranbrook BC (YXC) . . . . . . . . . .334 mi.
> Dawson Creek BC (YDQ) . . . . .   470 mi.
> Denver CO (DEN) . . . . . . . . . . . ,113 mi.
> Edmonton AB (YEG) . . . . . . . . . 503 mi.
> Fort St John BC (YXJ) . . . . . . . .  497 mi.
> Frankfurt, Germany (FRA) . . . . .5,015 mi.
> Hong Kong, China (HKG) . . . . . .6,387 mi.
> Honolulu HI (HNL) . . . . . . . .  . ..2,708 mi.
> Kahului HI (OGG) . . . . . . . . . . . 2,675 mi.
> Kamloops BC (YKA) . . . . . . . .  . . 160 mi.
> Kelowna BC (YLW) . . . . . . . . .. . . 178 mi.
> Las Vegas NV (LAS) . . . . . . . . .  . 993 mi.
> London (Heathrow), (LHR) . . . . . .4,713 mi.
> Los Angeles CA (LAX) . . . . . . . . .1,082 mi.
> Miami FL (MIA) . . . . . . . . . . . . . .2,801 mi.
> Montreal (Dorval) QC (YUL) . . . . . 2,290 mi.
> Nanaimo BC (YCD) . . . . . . . . . . . . . 32 mi.
> New York (JFK) NY (JFK) . . . . . . .2,444 mi.
> Osaka Kansai, Japan (KIX) . . . . . .4,935 mi.
> Ottawa ON (YOW) . . . . . . . . . . . .2,209 mi.
> Penticton BC (YYF) . . . . . . . . . . . . 162 mi.
> Phoenix AZ (PHX) . . . . . . . . . .  . .1,232 mi.
> Portland OR (PDX) . . . . . . . . . . . . . 250 mi.
> Prince George BC (YXS) . . . . .. . . . 325 mi.
> Prince Rupert BC (YPR) . . . . . . . . . 469 mi.
> Puerto Vallarta, Mex. (PVR) . . . . ..2,206 mi.
> Quesnel BC (YQZ) . . . . . . . . . . . . . 266 mi.
> San Francisco CA (SFO) . . . . . . .. . 801 mi.
> Sandspit BC (YZP) . . . . . . . . . . . . . 467 mi.
> Seattle/Tacoma WA (SEA) . . . . . . . 127 mi.
> Seoul, Korea (ICN) . . . . . . . . . . . .5,101 mi.
> Shanghai, China (PVG) . . . . . . . . .5,608 mi.
> Smithers BC (YYD) . . . . . . . . . . . . .424 mi.
> Sydney, Australia (SYD) . . . . . . . .7,790 mi.
> Taipei, Taiwan (TPE) . . . . . . . . . . .5,966 mi.
> Terrace BC (YXT) . . . . . . . . . . .  . . . 431 mi.
> Tokyo (Narita), Japan (NRT) . . . .  ..4,667 mi.
> Toronto (Pearson) ON (YYZ) . . . .  .2,080 mi.
> Victoria BC (YYJ) . . . . . . . . . . . . . . . 39 mi.
> Whitehorse YT (YXY) . . . . . . . . .  . . 922 mi.
> Williams Lake BC (YWL) . . . . . . . . . 327 mi.
> Winnipeg MB (YWG) . . . . . . . . . . .1,166 mi.
>
> Departure:
> MONTREAL (Dorval) (YUL)
> To:
> Bagotville QC (YBG) . . . . . . . . . . .  236 mi.
> Baie Comeau QC (YBC) . . . . . . . . . 362 mi.
> Bathurst NB (ZBF) . . . . . . . . . . . . . 408 mi.
> Boston MA (BOS) . . . . . . . . . . .  . . 254 mi.
> Bridgetown, Barbados (BGI) . . . . . .2,391 mi.
> Calgary AB (YYC) . . . . . . . . . . . . .1,869 mi.
> Cancun, Mexico (CUN) . . . . . . . . ..1,847 mi.
> Chibougamau QC (YMT) . . . . . . . .  . 299 mi.
> Chicago IL (O'Hare) (ORD) . . . . . . . . 746 mi.
> Chisasibi QC (YKU) . . . . . . . . . . .  . 623 mi.
> Edmonton AB (YEG) . . . . . . . . . . .1,846 mi.
> Frankfurt, Germany (FRA) . . . . . .  .3,642 mi.
> Fredericton NB (YFC) . . . . . . .  . . . . 349 mi.
> Ft Lauderdale FL (FLL) . . . . . .  . . .1,387 mi.
> Gaspé QC (YGP) . . . . . . . . . . . .  . . 491 mi.
> Halifax NS (YHZ) . . . . . . . . . . . . .  .. 500 mi.
> Hartford CT (BDL) . . . . . . . . . . . .  . . 249 mi.
> Kuujjuarapik QC (YGW) . . . . . . . .  .. 701 mi.
> Las Vegas NV (LAS) . . . . . . . . . .  .2,236 mi.
> London (Heathrow), (LHR) . . . . . .  ..3,243 mi.
> London ON (YXU)  . . . . . . . . . . . . . . 403 mi.
> Los Angeles CA (LAX) . . . . . . . . . . 2,471 mi.
> Mexico City, Mexico (MEX) . . . . . . .2,309 mi.
> Miami FL (MIA) . . . . . . . . . . . . . . . .1,408 mi.
> Moncton City NB (YQM) . . . . . . . . .  . 438 mi.
> Mont Joli QC (YYY) . . . . . . . . . . . . . . 339 mi.
> Montego Bay, Jamaica (MBJ) . . . . . .1,880 mi.
> Nassau, Bahamas (NAS) . . . . . . . . .1,428 mi.
> New York (La Guardia) (LGA) . . . . . .  .324 mi.
> Newark NJ (EWR) . . . . . . . . . . . . . . . 331 mi.
> Orlando FL (MCO) . . . . . . . . . .  . . ..1,249 mi.
> Ottawa ON (YOW) . . . . . . . . . . . .  . . . 94 mi.
> Paris, France (CDG) . . . . . . . . . .  . .3,435 mi.
> Philadelphia PA (PHL) . . . . . . . . . . . . 394 mi.
> Pointe-a-Pitre, Guadeloupe (PTP) . . .2,140 mi.
> Port Au Prince, Haiti (PAP) . . . . . . . 1,861 mi.
> Québec QC (YQB) . . . . . . . . . . . . .  . 145 mi.
> Roberval QC (YRJ) . . . . . . . . . . . . .  . 222 mi.
> Rouyn QC (YUY) . . . . . . . . . . . . . . . . 306 mi.
> Saint John NB (YSJ) . . . . . . . . . . . .  . 381 mi.
> San Francisco CA (SFO) . . . . . . . . . 2,535 mi.
> Sept- Îles QC (YZV) . . . . . . . . . . . . . . 477 mi.
> St. John's NF (YYT) . . . . . . . . . . . . . 1,047 mi.
> St. Leonard NB (YSL) . . . . . . . . . . . . . 305 mi.
> Tampa FL (TPA) . . . . . . . . . . . . . . . .1,302 mi.
> Toronto (Pearson) ON (YYZ) . . . . . .  . . 315 mi.
> Toronto Is. ON (YTZ) . . . . . . . . . . . . . . 306 mi.
> Val d'Or QC (YVO) . . . . . . . . . . . . .  . .261 mi.
> Vancouver BC (YVR) . . . . . . . . . . . . .2,290 mi.
> Wabush NF (YWK) . . . . . . . . . . . .  . . .601 mi.
> Washington (Dulles) (IAD) . . . . . . . .  . . 489 mi.
> Washington (National) (DCA) . . . . . . . .  487 mi.
>
> Departure:
> HALIFAX NS (YHZ)
> To:
> Bermuda (BDA) . . . . . . . . . . . . . . . . 868 mi
> Deer Lake NF (YDF) . . . . . . . . . . . . 415 mi
> Edmonton AB (YEG) . . . . . . . . . . .2,290 mi
> Fredericton NB (YFC) . . . . . . . . . . . 162 mi
> Gander NF (YQX) . . . . . . . . . . . . . . 506 mi
> Iles-de-la-Madeleine QC (YGR) . . . . 194 mi
> London (Heathrow), (LHR) . . . . . . .2,851 mi
> Moncton City NB (YQM) . . . . . . .  . .102 mi
> Montreal (Dorval) QC (YUL) . . . . . . . 500 mi
> Newark NJ (EWR) . . . . . . . . . . . . .  613 mi
> Ottawa ON (YOW) . . . . . . . . . . . .  .593 mi
> Québec QC (YQB) . . . . . . . . . . . . . 402 mi
> Saint John NB (YSJ) . . . . . . . . . . . . 120 mi
> St-John's NF (YYT) . . . . . . . . . . . . . 547 mi
> Stephenville NF (YJT) . . . . . . . . . . .  345 mi
> Sydney NS (YQY) . . . . . . . . . . . . . . 189 mi
> Toronto (Pearson) ON (YYZ) . . . . .  . .801 mi
> Vancouver BC (YVR) . . . . . . . . . . . 2,755 mi
> Winnipeg MB (YWG) . . . . . . . . . . . 1,602 mi
> Yarmouth NS (YQI) . . . . . . . . . . . .  . 146 mi
>
> TRAVELLING IN BUSINESS CLASS
> Over the years, the value of the ID80 has diminished as the
> applicable "normal" fare has increased substantially. The C1/J10
> provides a similar benefit at triple the normal service charge – a
> better value for your money. This option allows access to the
> J cabin on a space available basis.
> The popularity of the C1/J10 pass has shown us that employees
> feel it is good value for the money and it's something they want to
> keep. We will, therefore, continue with the program.
>
> New Employee Sector Service Charge (CAD)*
> *excluding taxes and airport improvement fees
> N.B. International employee service charges will be shown in their home base
>        currency.
>
>                                            C1/J10
>                                        Sector Price
>                                    Employee/Retiree, Spouse,
>                                   Eligible Children, and
>                                   Widows/Widowers
> Mileage           Sector
>     1 -    200         0            16.50
>  201 -   450         1             24.00
>  451 -   750         2             33.00
>  751 - 1600         3             40.50
> 1601 - 3200        4             48.00
> 3201 - 4080        5             54.00
> 4081 - 5000        6             61.50
> 5001 - 6100        7             69.00
> 6101 - 9000        8             76.50       
>
>  The 2003 program will give eligible users an allotment of two (2) C1/J10
>       passes per year;
>  Your allotment will be stored in your personal profile and you'll be able
>       to select this option at time of registration – no longer will you need
>       to call the Employee Call Centre to use this privilege;
>  If you've registered for the C1/J10 priority, you'll be assessed the C1/J10
>      service charge for each sector travelled on one trip, even if you happen
> to
>      travel in the Y cabin on one or more legs of your journey (as is the
> case
>      today);
>  As soon as you make use of a C1/J10 pass, it will be taken from your
>      allotment, even if you are not seated in J class at time of travel (as
> is
>      the case today);
>  Your C1/J10 pass must be ordered at least 24 hours prior to travel – no
>      last minute changes at the airport will be accepted, i.e. no downgrades
> to
>      C2 at the gate, nor upgrade to C1 status if you have not ordered your
> C1/J10
>      pass ahead of time;
>  If you have registered to travel on a C2/Y10 priority and you are upgraded
>      to the J cabin, you will not be assessed a surcharge (as is the case
> today).
>
> THE NEW BILLING PROCESS – More efficient
> The new billing process will improve our internal process,
> thereby reducing our operating and administrative costs and, in
> the end, result in more timely billing of your travel charges. In the
> feedback that you provided to us, the message rang out loud and
> clear - employees want to be billed quickly.
>
> The new automated billing/pricing module will provide a host of special
> features:
>  You'll now be able to make pricing inquiries and choose your method of
>      payment at time of registration;
>  You'll be able to select the option of paying by credit card or, for those
>      who are payroll or pension-deducted, you can choose payroll/pension
>      deduction. The credit card option will be shown first followed by
>      payroll deduction;
>  Information related to your chosen credit card and its expiry date will be
>      stored within each of your profiles. All information stored within your
>      profile has been created in People Soft and will be secure;
>  You'll be able to view your cost of travel, including taxes, based on type
>      of travel chosen (C2/Y10 or C1/J10), whether you're booking for personal
> or
>      parent/partner travel;
>  In order to correctly assess taxes, a trip has been defined as one of the
>      following:
>
>         1. You have returned to point of origin, or
>         2. 30 days have elapsed since your travel began, or
>         3. You have completed eight (8) sectors of travel.
>
>  Billing will occur once ANY ONE of the above has taken place;
>  If you have not completed your journey within 30 days, the remaining
>      sectors will be billed and taxed as a separate trip;
>  The new process will involve electronic files in the majority of cases,
>     greatly reducing the manual handling of coupons by our Accounting and
>     Payroll departments;
>  As you board the flight a "record" of your travel will be initiated – so
>     you'll only be billed for actual travel, not intended travel;
>  Charges will be recorded on your credit card statement or on your pay
>     stub. The description of the charge will not be as detailed as it is
> today.
>     However, you'll be able to view this information on the Employee Travel
> site
>     in your Travel History file, using the billing reference on your credit
> card
>     statement or the amount shown on your pay stub.
>
>   All of these web enhancements and more will be at your disposal and provide
>
>     you with a streamlined Personal Travel Process. Additional information on
>
>     enhancements is provided in Your Employee Travel Site.
>

> TRAVELLING TICKETLESS – Effortless travel … eliminating the paper trail
> The introduction of ticketless travel is a totally new approach and
>  may take some getting used to. Ticketless travel will eliminate the
>  "paper trail" as the automated system will keep a record of flights
>  taken without the need of a paper ticket – no more coupons. This
>  will eliminate errors and save countless hours trying to match up
>  travel coupons or waiting for the completion of your journey, as is
>  the case today.
>
>  Approximately 80 per cent of Air Canada's network is made up of DCS
>    (Departure Control System) stations and these will become ticketless for
>     personal, business, parent/partner and retiree travel;
>  For non-DCS stations, you will require a paper coupon, e.g. DEN, PHX, MAD,
>     DUB, CDG, etc., and a new coupon is being designed;
>  At time of registering, via the Web, you'll be advised by a "pop up
>     message" if a paper coupon is required;
>  For itineraries needing a combination of both, you'll travel ticketless on
>     flight segments departing from approved DCS stations and fill-in a trip
> pass
>     coupon for flight segments departing from all others;
>  A paper ticket won't be required for you to be billed – at all DCS
>     stations, all the billing information will be recorded automatically;
>  Your travel allotment and a record of all your trips will be stored in
>     your Travel History File, whether you travel ticketless or with a trip
> pass
>     coupon.
>
>  PARENT/PARTNER TRAVEL PROGRAM
>   The automation of the new employee travel product will allow us
>     to reintroduce – on a one year trial basis – limited use of
>     "unaccompanied" travel partner travel. With the launch of this new
>     system in early 2003, each employee, eligible retiree and/or
>     widows/widower will have an annual allotment of Parent/Partner
>     passes as follows:
>
>  You will have a total annual allotment of ten (10) Parent/Partner passes;
>  Eligible widows/widowers will continue to receive four (4) partner passes
>     per year;
>  Your allotment will be registered and tracked in your employee profile;
>  The cost of a Partner/Parent Travel pass will be equal to three (3) times
>     the employee Y charge;
>  Unaccompanied Travel Partners:
>     – Non-dependent Children. Your non-dependent children will be able to
> travel
>       "unaccompanied" at a C5/Y10 priority (part of the above allotment of
> 10);
>       Note: This does not include their spouses or their children;
>    – You will manage your own travel profile and be required to list your
>       non-dependent children in your profile on the Employee Travel Site;
>    – Designated Partner. Single employees/retirees will have the option of
>       naming, 1 (one) person of their choice who will be able to travel
>       "unaccompanied", at a C5/Y10 priority (part of the above allotment of
> 10);
>    – Single employees will be required to list their Designated Partner in
>       their travel profile on the Web site - with the option of changing this
>
>       Designated Partner once every six months (maximum of two people in a
> one
>       year period);
>   – Parents will continue to travel unaccompanied at their C3/Y10 priority
>      (part of the above allotment of 10). If you accompany your parents, they
>
>      will travel on the same priority as the employee.
>  Accompanied Travel Partners:
>     – As it is today, you'll be required to travel with all other partners. A
>
>        maximum of four (4) partners can travel with you or your spouse (part
> of the
>        above allotment of 10). Accompanied travel partners will travel at the
> same
>        priority as the employee.
>        Note: C1/J10 is not applicable to travel partners.
>
> YOUR EMPLOYEE TRAVEL SITE – Enhanced to serve you better
> We will be enhancing our existing web site to give our users added
>    functionalities, easier access and flexibility when listing for space
>   available travel or when booking confirmed travel for personal/business
>   reasons. We also need to reduce the administrative costs of employee travel
>
>   by significantly reducing the involvement of the Employee Call Centre and
>   making sure that employees are properly registered prior to arriving at the
>
>   airport.
> You'll now be able to:
>
>  Plan and price your trip in advance on the Web – build your itinerary
>     and/or modify same;
>  Access your Travel History File which will display your C1/J10 allotment
>     and record usage, and provide you with a listing showing any service
>     anniversary passes, Award of Excellence, or merit award passes (if
>     applicable to you);
>  Check your file for a record of trips taken, as this will be documented in
>     your Travel History File;
>  See on which routes you'll travel ticketless and on which routes you'll
>     require a coupon;
>  View "pop ups" or automatic prompts – reminders that you need a passport,
>     visa or any other necessary travel documents;
>  Select the "round-trip" or "one-way" option;
>  Obtain flight information, to a specific destination, on all ZED carriers;
>  Quote ZED fares, including taxes;
>  Request ZED tickets via the Web – you can order all the ZED tickets you'll
>     need prior to travelling;
>  Obtain easy access to rules and regulations pertaining to travel;
>  Select the type of travel, i.e. personal, business, spousal, eligible
>     children, partner, etc.;
>  Select your priority by listing with a C2/Y10 or C1/J10 (two C1/J10 per
>     year).
>
> Personal travel options will be expanded to include the redemption of
> confirmed space travel passes for service awards (25, 30, 35, 40 & 45
> years), Award of Excellence, or passes for merit awards and/or other prizes.
>
> The ability to register on the Web will be extended to additional user
>    groups. It will now include "non self-ticketing" individuals who are not
> in
>    receipt of a pay or pension statement, i.e. employees and retirees of AC
>    ZIP, Air Georgian and Air Canada's non-airline subsidiaries (Aeroplan, Air
>
>    Canada Vacations and Destina), as well as business travel for AC
> Consultants.

> YOUR TRAVEL PROFILE – Easy access to your travel history
> The new automated system will reside in People Soft and will let
> you update your travel profile. Available to each individual who
> will have access to our Web system, your travel profile will:
>
>  Store detailed information on your travel privileges;
>  Provide alternate methods of payment - and allow you to update your credit
>     card information yourself;
>  Keep a running account of trips taken and all your charges. You'll also be
>    able to:
>    – Access the Web using an assigned pin number (same number you have for
>       accessing the web site today);
>    – Access the site 24 hours a day, 7 days a week from anywhere in the world
> –
>      you just log on to the internet to get to the Air Canada Travel site.
>
> TRAVELLING ON SUBSIDIARY AIRLINES
> When the new program comes into effect, In early 2003, you'll see
> some other changes to travel priorities. Employees of mainline
> Air Canada and all wholly owned airline subsidiaries (Jazz and ZIP)
> will share a common (C2) priority on the Air Canada network of
> flights. The reasons for this change are:
>  Simplification – employees will no longer require separate PNR's and/or
>     separate priorities when travelling throughout the Air Canada network
>     (mainline, regional, low fare, etc.). It will be easier for everyone if
>     their entire itinerary is on one record locator (excluding travel on
> other
>     airlines);
>  Systems will be easier to manage;
>  It will be consistent with many major carriers in North America;
>  Many common sectors are operated by Jazz, ZIP and Mainline – harmonization
>     will make it easier for airport staff to handle the stand-by process;
>  Employees* hired by our wholly owned, non-airline subsidiaries (Destina,
>     Aeroplan and ACV) will enjoy a travel program which contains a limited
>     allotment of personal and partner passes at a lower priority (C4) on the
> Air
>     Canada mainline/regional network of flights.
>    *Those employees working for a wholly owned subsidiary (airline or
>     non-airline) who originated from mainline Air Canada will have their
>     employee travel privileges grandfathered as C2.
>
> TRAVELLING ON OTHER AIRLINES (OAL)
> Our new automated system will provide employees/retirees, who
> are eligible to travel on other airlines (OAL), with new travels tools
> to plan and price their trips. You'll now be able to order ZED fare
> passes for OAL travel on our new enhanced Employee Travel site,
> saving you time. Note: ID90 and ID75 Interline agreements will
> continue to be ordered via the Call Centre.
>
>  Accessing the routings and schedules of OAL will make planning your trip
>     much easier;
>  You'll be able to create your own ZED files and obtain pricing;
>  The system will help you plan your trips through RESIII or, if need be, to
>     view OAL flight schedules by accessing other public sites;
>  Once you've completed the booking transaction, you'll be able to order
>     your ZED ticket, which will be mailed or sent to you by courier from our
>     Call Centre staff or, if necessary, you'll be able to pick-up your ticket
> at
>     the airport.
>
> USING SPEECH RECOGNITION
> Speech Recognition will continue to serve the needs of those who
> don't have access to a computer. Its functionality will be limited to
> its current use. Enhancements to our Speech Recognition product
> are presently under review.
>
> In the early part of 2003 you'll be seeing many new options
> on our Employee Travel site. You'll be the owner and user
> of this new product – our goal was to automate the product,
> making it simple to use, flexible, more efficient and always
> available.
> We hope you'll use the Web at every opportunity and, if you
> don't have access to a computer at home, you may want to
> access the Internet through your family and friends,
> through the local library or an Internet café.
>
> Over the coming months, we'll be providing additional
> information on all aspects of the project, including Family
> Affair and code share travel. We will try to respond to your
> feedback and answer as many of your questions as possible.
>
> Remember, if you didn't hear it from us… it's probably just
> a rumour!
>
> Prepared by Employee Travel & Recognition – September 2002
>
>                                      |
>                             '---o-o-0-o-o---'
>                                    " ' "
>
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