NYCers Blitz Big Apple.
Ask any passenger sales manager in Air Canada what he or she needs to effectively sell our products and services and the most likely response will be: "increase my sales staff".
Now, that might be all right in a different time, a different place, maybe even a different planet. But the way things are today, you've got to do more with what you have and that includes people.
John Finegan, New York, knows this probably more than most. He's trying to tap hundreds of agencies, to reach dozens of interline partners in the vast metropolis, affectionately known as The Big Apple.
And that's tough - even by telephone. But, there are ways. In a program designed by the New York district and funded by corporate sales and employee development, eight staffers out of 46 candidates from NYC reservations and airport sales were selected to participate in an interline and agency sales blitz.
In this photo are the team, from the left, back row: Phillip Bruno, Tom Tricarico and John Finegan.
Front row: Joan Saltanis, Regina Geber, Ed Frazier, Cathy Zoeller, Mona Pennycook and Cathy McKenzie.
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