Toronto group photo are, from the left standing:
Rick Begin; Marilyn Carew, Project Team Member; Shurl Israel; Andrea Findley; Hans Birsfelder; Linda Faucher and Project Team Members Jean Rousseau and Joan Jaegar.
Seated, from the left: Bill Hartman; Jennifer Kirton; Erika Moghal and Jean Crossan.
Missing from the photo: Margaret Shannon and Francine Roberts.
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Montreal group photo are, from the left standing:
Roger Leclerc; Claude LeVallée; Ursula Rose; Yves Brunelle; Gunther Voss; Claude Dumas; Jean Rousseau, Project Team Member; Patricia Fisher and Jean Guillot.
Seated from the left: Susan Dempsey; Monique Delise; Irma Eibich and Monique Forget.
Missing are: Marie-France Gonneville; Denis Sarrazin; M. F. Genty; D. Brien and M. Mirabelli.
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Informal meetings between representatives of In-Flight Service and Customer Service managers were held in Vancouver during 1972, with a view to improving the quality of service to our passengers.
Eighteen stewardesses and pursers attended, and were given an outline of responsibilities of customer service departments by the managers present.
From the left seated are: Agnes De Page, Jim Warry, Brian Elsey, Larry LeBlanc, Yvette Staples, Bill Garven, Noreen Banks, Roy Lockhart, Harvey Lomer, Chris Riley and Alex Stebner.
Standing from the left are: Bill Dickinson, Dave Pember, Roy Stringer, Gerry Hoag and Bill Rourke.
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