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Aviation Memorabilia Newsletter Since 1995

Aviation Memorabilia Newsletter

Since 1995

wayne albertson articles

Thank You by Sue Welscheid
 
I went looking through past Horizons issues for a source of a Christmas themed article. I found an article with the perfect sentiment written by Sue Welscheid (then Horizons Editor - now Pionairs Pension Committee Chair) for the December 2003 cover of Horizons.
 
Although written in the context of turbulent times, it does seem to be just as relevant today.  Our thanks to Sue!  
pdf download50x47Click the icon to view the original article.
 
Thank You
 
  • To our people on the ground and in the air who keep our operations safe - thanks for making sure that we continue to shine;
  • To those wonderful customers who take the time to write in and commend our service - those letters give all of us a real boost;
  • To those employees who caused those customers to write, for putting the customers first and making them feel special;
  • To the folks at SOC, IT and the operations who worked tirelessly at getting us and our customers through and out of the power outage this summer;
  • To some of our longstanding suppliers who continued to provide valuable services;
  • To everyone who got dressed up at Halloween and helped us all have some fun;
  • To everyone who has written something nice about Air Canada people in letters to editors or in their own newspaper or magazine columns - those positive comments have really helped;
  • To the ladies who send me great jokes by e-mail almost every day and keep me and many others laughing;
  • And finally, to everyone in the Air Canada family (and that includes retirees) for pulling together shoulder to shoulder, and proving yet again, despite all odds, that this great airline will continue to fly and represent the best of what Canada has to offer the world.

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